Glossary

This online portal is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AAA wherever the criteria apply to a website like this one, and at least Level AA everywhere. You can complete every step with a keyboard alone, with a screen reader, on a phone, and at high zoom.

Using the portal

Press Tab to move between fields and buttons. The first Tab stop on each page is a Skip to main content link.
Each step has a heading that is read out when the step changes, and problems with a form are listed and read out when you continue.
Required fields are marked with an asterisk. Your contact details are carried forward so you do not have to type them twice.
The site warns you two minutes before your session expires and lets you continue without losing your cart.
Text and buttons meet the enhanced 7:1 contrast ratio, every button and field is at least 44 pixels tall, and the layout reflows to narrow screens and 400 percent zoom.
The payment method is applied only when you select Continue, and if your session times out your cart is kept for 24 hours so you can pick up where you left off.
The glossary explains every term and abbreviation used on the site, and the page footer names the town office to contact.

Known limitations

Receipts and permits delivered as PDF files are not tagged for screen readers. The same information is shown on screen and in your confirmation email.
Card entry frames supplied by the payment processor follow the processor's own accessibility support.
The automated bot check runs without a visible puzzle; if it cannot verify your browser, contact the town office listed on this site to complete your order.
The card entry form and the bot check use security tokens that expire on their providers' schedules; if the payment step sits idle for a long time, reload it to continue.

Need help?

If any part of this site is difficult to use with assistive technology, contact the town office listed on this site, or Bonsai Logic, the company that operates the portal. Please tell us the page, the browser and the assistive technology you were using. A WCAG 2.2 conformance report (VPAT) for this portal is available on request.

Last reviewed October 2026.

Words and abbreviations used on this site, in plain language.

ACH / eCheck: A payment taken directly from a checking or savings account instead of a card. ACH stands for Automated Clearing House, the network banks use to move the money. It can take a few business days to clear.
Auto approval: An item that is approved the moment you pay, with no review by the town. Your permit or receipt is emailed right away.
Branch: One of the choices on the start page, such as paying an invoice or buying stickers. Each branch is its own set of steps.
Burn permit: Permission from the fire department to have an outdoor fire on a given day. Usually issued for the same day only.
Cart: The list of items you have chosen but not yet paid for. You can add or remove items until you confirm and pay.
Convenience fee: A fee added to online orders to cover the cost of taking the payment online.
Documentation: Proof the town needs before it can approve an item, such as a vehicle registration or a lease. You upload an image or PDF of the document.
Fast track: A shorter set of steps for simple items that do not need a full customer record.
Invoice: A bill the town sent you. On this site you can look it up with the payment code printed on it and pay it.
Mailing fee: A fee added when a physical sticker or permit is mailed to you instead of being picked up.
Non-resident: A person who does not live in the town. Some items have different prices or rules for non-residents.
Owner, tenant, business: The type of record the town keeps for you. An owner is on the property tax list, a tenant rents in town, and a business is a company record.
Payment code: The code printed on an invoice that identifies it on this site.
PDF: Portable Document Format, a file type for documents. Receipts and permits are delivered as PDF files, and most phones and computers open them without extra software.
Permit, sticker, pass: Different names for the items the town sells here: a beach sticker, a transfer station permit, a parking pass and so on.
Registration number (plate): The letters and numbers on your vehicle's license plate.
Renewal: Buying the same item again for the next season or year, usually for the same vehicle or vessel.
Request code: A code emailed to you when the town needs more documentation for an order. Enter it on the documentation page to upload the files.
Seasonal item: An item that is valid only between a start date and an end date, such as a summer beach sticker.
Session: Your current visit to this site. It ends after a period without activity; the time is shown at the bottom of each page.
Transfer station: The town facility for trash and recycling, sometimes called the dump. Access usually needs a sticker.
Vessel: A boat. Mooring and boat items ask for the vessel's name, registration or tag number.
VPAT: Voluntary Product Accessibility Template, the report that describes how this site meets accessibility standards. It is available on request.
WCAG: Web Content Accessibility Guidelines, the international standard this site is built to meet.